Information We Collect
When you purchase Elite IPTV services, we collect information you provide directly, including:
- Account Information: Email address, name (optional), and payment information processed securely through our payment providers.
- Usage Data: Anonymized data about how you interact with our service, including connection times and features used. This helps us improve our service.
- Device Information: Basic device identifiers and connection type to optimize streaming quality.
How We Use Your Information
We use the information we collect to:
- Provide and maintain your Elite IPTV subscription
- Send you login credentials and service-related communications
- Process payments securely through third-party payment processors
- Improve our streaming technology and user experience
- Respond to your support requests via WhatsApp or email
- Send you promotional offers (only with your consent)
Data Security
We take security seriously. Your data is protected through:
- 256-bit SSL encryption for all data transmissions
- Secure payment processing through trusted providers (PayPal, Stripe, etc.)
- Limited access to personal data within our organization
- Regular security audits and monitoring
Important: We do not store your complete payment card details on our servers. All payment processing is handled by certified payment processors.
Third-Party Services
We use trusted third-party services to operate our business:
- Payment Processors: PayPal, Stripe for secure payment handling
- Analytics: Anonymized usage statistics to improve service quality
- Customer Support: WhatsApp Business for support communications
These services have their own privacy policies, which we encourage you to review.
Cookies and Tracking
Our website may use essential cookies to:
- Remember your preferences and settings
- Understand how visitors use our website (anonymized analytics)
- Provide secure connections
We do not use advertising cookies or share your data with advertising networks.
Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of promotional communications at any time
To exercise these rights, contact us at support@eliteiptv.store.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you cancel your subscription, we will delete or anonymize your data within 90 days, except where legally required to retain longer.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Email: support@eliteiptv.store
WhatsApp: +1 213 797 722 636