Frequently Asked Questions
Can I cancel anytime?
Yes! There are no long-term contracts or cancellation fees. You can cancel your subscription at any time via WhatsApp or email. Your access continues until the end of your paid period. We don't auto-renew unless you specifically request it.
What's included in every plan?
All plans include access to 35,000+ live TV channels, 250,000+ movies and shows on demand, 4K Ultra HD quality, anti-freeze technology, and instant activation. Longer plans also include EPG TV guide, priority support, and premium server access.
Do you offer a free trial?
Yes! We offer a complimentary 6-hour trial so you can test our service quality before subscribing. Just message us on WhatsApp to request your trial credentials. No credit card required.
What's your refund policy?
First-time subscribers are covered by our 7-day money-back guarantee. If you're not completely satisfied within 7 days of purchase, contact us for a full refund — no questions asked.
Can I upgrade my plan later?
Absolutely! You can upgrade from a monthly plan to a longer plan at any time. Just WhatsApp us and we'll prorate the difference. No downtime or re-setup required.
How do I pay?
We accept Visa, Mastercard, American Express, Discover, PayPal, Cash App, Venmo, and cryptocurrency (Bitcoin, Ethereum, Litecoin). All transactions are secured with 256-bit SSL encryption.
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